Office & Administrative Support
Loan Interviewers and Clerks
Also called: Licensed Loan Officer Assistant, Loan Analyst, Loan Assistant, Loan Clerk
US median pay
$50,020
per year, 2025
Job growth 2025–35
-2.4%
declining
Openings a year (US)
10,500
169,100 employed
Typical entry education
High school diploma or equivalent
Preparation 3/5 · Medium preparation
What this job is
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
What they do day to day
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.
- Answer questions and advise customers regarding loans and transactions.
- Submit loan applications with recommendation for underwriting approval.
- Verify and examine information and accuracy of loan application and closing documents.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Check value of customer collateral to be held as loan security.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.
- Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.
- Accept payment on accounts.
Skills and knowledge that matter most
Skills
- Complex Problem Solving3.5/5
- Social Perceptiveness3.4/5
- Judgment and Decision Making3.4/5
- Time Management3.2/5
- Service Orientation3.0/5
- Persuasion3.0/5
- Instructing3.0/5
- Coordination3.0/5
Knowledge
- Customer and Personal Service4.4/5
- English Language4.2/5
- Administrative3.7/5
- Computers and Electronics3.4/5
- Law and Government3.4/5
- Mathematics3.4/5
Importance rated by people working in the job (1 = not important, 5 = extremely important).
Education and preparation
Preparation level 3 of 5 — Medium preparation. Usually vocational training, an associate's degree or an apprenticeship.
Typical entry education (BLS): High school diploma or equivalent.
Highest education of people in this job:
- High school diploma43%
- Bachelor's degree38%
- Post-secondary certificate12%
Who this job suits
Mostly Conventional
Organising data, details and procedures
Enterprising
Leading, persuading and starting things
Social
Helping, teaching and caring for people
Based on the Holland (RIASEC) interest profile for this occupation.