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Office & Administrative Support

Brokerage Clerks

Also called: Account Administrator, Client Associate, Client Service Associate, Operations Clerk

US median pay

$65,750

per year, 2025

Job growth 2025–35

-7.6%

declining

Openings a year (US)

3,400

36,900 employed

Typical entry education

High school diploma or equivalent

Preparation 3/5 · Medium preparation

What this job is

Perform duties related to the purchase, sale, or holding of securities. Duties include writing orders for stock purchases or sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.

What they do day to day

  • Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems.
  • Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records.
  • File, type, or operate standard office machines.
  • Perform clerical tasks, such as answering phones or distributing mail.
  • Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders.
  • Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers.
  • Monitor daily stock prices and compute fluctuations to determine the need for additional collateral to secure loans.
  • Verify ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports.
  • Compute total holdings, dividends, interest, transfer taxes, brokerage fees, or commissions and allocate appropriate payments to customers.
  • Prepare reports summarizing daily transactions and earnings for individual customer accounts.

Skills and knowledge that matter most

Skills

  • Time Management3.5/5
  • Social Perceptiveness3.0/5
  • Service Orientation3.0/5
  • Judgment and Decision Making3.0/5
  • Systems Analysis2.9/5
  • Negotiation2.9/5
  • Coordination2.9/5
  • Complex Problem Solving2.9/5

Knowledge

  • English Language4.1/5
  • Customer and Personal Service3.8/5
  • Mathematics3.5/5
  • Computers and Electronics3.3/5
  • Economics and Accounting3.2/5
  • Administrative3.1/5

Importance rated by people working in the job (1 = not important, 5 = extremely important).

Education and preparation

Preparation level 3 of 5 — Medium preparation. Usually vocational training, an associate's degree or an apprenticeship.

Typical entry education (BLS): High school diploma or equivalent.

Highest education of people in this job:

  • Bachelor's degree38%
  • High school diploma29%
  • Some college20%

Who this job suits

Mostly Conventional

Organising data, details and procedures

Enterprising

Leading, persuading and starting things

Based on the Holland (RIASEC) interest profile for this occupation.

Job titles you'll see in postings

Account AdministratorClient AssociateClient Service AssociateOperations ClerkOperations CoordinatorRegistered Account AdministratorRegistered Sales AssistantSales AssistantSales TraderTrading Assistant