Gambling Surveillance Officers and Gambling Investigators

What this job is

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

What they do day to day

• Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
• Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
• Report all violations and suspicious behaviors to supervisors, verbally or in writing.
• Develop and maintain log of surveillance observations.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Review video surveillance footage.
• Act as oversight or security agents for management or customers.
• Supervise or train surveillance observers.

Skills and knowledge that matter most

Importance rated by people working in the job (1 = not important, 5 = extremely important).

Education and preparation

Preparation level 2 of 5 — Some preparation. Usually a high school diploma; some previous work experience or training helps.

Typical entry education (BLS): High school diploma or equivalent, plus less than 5 years of related work experience.

Who this job suits

Based on the Holland (RIASEC) interest profile for this occupation.

Job titles you'll see in postings

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