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Management

Emergency Management Directors

Also called: 911 Communications Manager, Emergency Management Coordinator, Emergency Management Director, Emergency Management System Director (EMS Director)

US median pay

$93,330

per year, 2025

Job growth 2025–35

+3.9%

about average or slower

Openings a year (US)

1,100

14,000 employed

Typical entry education

Bachelor's degree

Preparation 4/5 · Considerable preparation

What this job is

Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.

What they do day to day

  • Consult with officials of local and area governments, schools, hospitals, and other institutions to determine their needs and capabilities in the event of a natural disaster or other emergency.
  • Develop and maintain liaisons with municipalities, county departments, and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment.
  • Coordinate disaster response or crisis management activities, such as ordering evacuations, opening public shelters, and implementing special needs plans and programs.
  • Prepare emergency situation status reports that describe response and recovery efforts, needs, and preliminary damage assessments.
  • Maintain and update all resource materials associated with emergency preparedness plans.
  • Prepare plans that outline operating procedures to be used in response to disasters or emergencies, such as hurricanes, nuclear accidents, and terrorist attacks, and in recovery from these events.
  • Develop and perform tests and evaluations of emergency management plans in accordance with state and federal regulations.
  • Collaborate with other officials to prepare and analyze damage assessments following disasters or emergencies.
  • Design and administer emergency or disaster preparedness training courses that teach people how to effectively respond to major emergencies and disasters.
  • Keep informed of activities or changes that could affect the likelihood of an emergency, response efforts, or plan implementation.

Skills and knowledge that matter most

Skills

  • Service Orientation4.2/5
  • Complex Problem Solving4.1/5
  • Social Perceptiveness4.0/5
  • Judgment and Decision Making4.0/5
  • Coordination4.0/5
  • Time Management3.8/5
  • Instructing3.8/5
  • Systems Analysis3.6/5

Knowledge

  • Public Safety and Security4.7/5
  • Administration and Management4.2/5
  • Law and Government4.2/5
  • Communications and Media4.0/5
  • English Language4.0/5
  • Telecommunications3.9/5

Importance rated by people working in the job (1 = not important, 5 = extremely important).

Education and preparation

Preparation level 4 of 5 — Considerable preparation. Usually a bachelor's degree and several years of related experience.

Typical entry education (BLS): Bachelor's degree, plus 5 years or more of related work experience.

Highest education of people in this job:

  • Bachelor's degree59%
  • Master's degree14%

Who this job suits

Mostly Enterprising

Leading, persuading and starting things

Conventional

Organising data, details and procedures

Investigative

Ideas, research and solving problems

Based on the Holland (RIASEC) interest profile for this occupation.

Job titles you'll see in postings

911 Communications ManagerEmergency Management CoordinatorEmergency Management DirectorEmergency Management System Director (EMS Director)Emergency ManagerEmergency PlannerEmergency Preparedness ManagerEmergency Services DirectorEmergency Services Program CoordinatorPublic Safety Director