Transportation & Logistics
Passenger Attendants
Also called: Attendant, Bus Aide, Bus Assistant, Bus Attendant
US median pay
$37,720
per year, 2025
Job growth 2025–35
+6%
faster than average
Openings a year (US)
4,300
27,200 employed
Typical entry education
High school diploma or equivalent
Preparation 2/5 · Some preparation
What this job is
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
What they do day to day
- Perform equipment safety checks prior to departure.
- Explain and demonstrate safety procedures and safety equipment use.
- Signal transportation operators to stop or to proceed.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
- Open and close doors for passengers.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Provide boarding assistance to elderly, sick, or injured people.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
Skills and knowledge that matter most
Skills
- Social Perceptiveness3.6/5
- Service Orientation3.6/5
- Persuasion3.0/5
- Instructing3.0/5
- Negotiation2.9/5
- Coordination2.9/5
- Complex Problem Solving2.8/5
- Time Management2.6/5
Knowledge
- Transportation4.4/5
- Customer and Personal Service3.9/5
- Public Safety and Security3.8/5
- Personnel and Human Resources2.9/5
- English Language2.7/5
- Mechanical2.5/5
Importance rated by people working in the job (1 = not important, 5 = extremely important).
Education and preparation
Preparation level 2 of 5 — Some preparation. Usually a high school diploma; some previous work experience or training helps.
Typical entry education (BLS): High school diploma or equivalent.
Who this job suits
Mostly Conventional
Organising data, details and procedures
Social
Helping, teaching and caring for people
Realistic
Hands-on work with tools, machines, plants or animals
Based on the Holland (RIASEC) interest profile for this occupation.